How to Order
Step by step.
From dreams to delivery
Every order is built to your specifications. Here’s what you can expect throughout the entire process, from placing your order and confirming the details to production, payment, and finally receiving your package at your doorstep.
01
Place your order
Browse our webshop, choose the products you’d like to order, and customize them to your preferences. Once you’re satisfied with your selections, complete the checkout to place your order. Payment is only required once your order has been completed.
02
Review & confirm
After placing your order, you’ll receive an automatic confirmation email. Within 5 working days, we’ll send you an Order Summary Email including your estimated production time, shipping fee, and complete order details. Please review it carefully and confirm everything is correct. Once we receive your confirmation, your order will be added to our production queue.
03
Production
When your order reaches the front of our production queue, we’ll begin manufacturing it. If we have any questions or suggestions, we’ll get in touch before proceeding. Once your order is complete, we’ll email you photos of the finished products, together with your payment instructions and available payment methods.
04
Payment & shipping
Choose your preferred payment method and complete your payment. Once your payment has been received, we’ll carefully pack and ship your order. We’ll email you a tracking number as soon as your package is on its way.
Need to make changes?
Small changes can usually be made without affecting your order. For more substantial changes, we may recommend cancelling your order and placing a new one. Please note that this may affect your position in the production queue and delay delivery.
Confirmation required
Your order is only finalized once you accept and confirm the contents of the Summary Email. Please check your spam folder, as our email may occasionally end up there.
From dreams to delivery
Every order is built to your specifications. Here’s what you can expect throughout the entire process, from placing your order and confirming the details to production, payment, and finally receiving your package at your doorstep.
01
Place your order
Browse our webshop, choose the products you’d like to order, and customize them to your preferences. Once you’re satisfied with your selections, complete the checkout to place your order. Payment is only required once your order has been completed.
02
Review & confirm
After placing your order, you’ll receive an automatic confirmation email. Within 5 working days, we’ll send you an Order Summary Email including your estimated production time, shipping fee, and complete order details. Please review it carefully and confirm everything is correct. Once we receive your confirmation, your order will be added to our production queue.
03
Production
When your order reaches the front of our production queue, we’ll begin manufacturing it. If we have any questions or suggestions, we’ll get in touch before proceeding. Once your order is complete, we’ll email you photos of the finished products, together with your payment instructions and available payment methods.
04
Payment & shipping
Choose your preferred payment method and complete your payment. Once your payment has been received, we’ll carefully pack and ship your order. We’ll email you a tracking number as soon as your package is on its way.
Need to make changes?
Small changes can usually be made without affecting your order. For more substantial changes, we may recommend cancelling your order and placing a new one. Please note that this may affect your position in the production queue and delay delivery.
Confirmation required!
Your order is only finalized once you accept and confirm the contents of the Summary Email. Please check your spam folder, as our email may occasionally end up there.